Last Updated: December 24, 2025
VexisBio (“we,” “our,” “us”) is committed to protecting the privacy and security of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit vexisbio.com, purchase our products, or engage our contract research and development services.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
1.1. Information You Provide Directly
We may collect personal and business information when you:
- Request quotes or proposals
- Purchase catalog products or custom services
- Submit technical inquiries or support requests
- Register for an account
- Subscribe to newsletters or updates
- Participate in surveys or events
This information may include:
- Name, job title, and institutional affiliation
- Email address, phone number, and mailing address
- Billing and shipping information
- Project details, technical requirements, and scientific specifications
- Any documents or data you voluntarily provide
1.2. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on the site
- Referring URLs
- Cookies and tracking technologies
This data helps us improve website performance and user experience.
1.3. Sensitive Research Information
For contract research, custom antibody/antigen development, or Alzheimer’s disease biomarker projects, clients may provide proprietary scientific information. Such data is treated as confidential and used solely for fulfilling the contracted work.
2. How We Use Your Information
We use collected information to:
- Process orders and deliver products
- Provide technical support and customer service
- Prepare quotes, proposals, and project documentation
- Conduct contract research and custom development
- Improve our website, services, and product offerings
- Communicate updates, product releases, and relevant scientific information
- Maintain regulatory, quality, and audit records
- Detect and prevent fraud or misuse
We do not sell personal information to third parties.
3. How We Share Information
We may share information only in the following circumstances:
3.1. Payment processing
- Payment processing
- Shipping and logistics
- Website hosting and analytics
- Customer relationship management
These providers are contractually obligated to protect your information.
3.2. Scientific or Contractual Collaboration
For custom projects, information may be shared with approved subcontractors or manufacturing partners only when necessary to complete the work.
3.3. Legal or Regulatory Requirements
We may disclose information if required to:
- Comply with applicable laws or regulations
- Respond to lawful requests from authorities
- Protect our rights, safety, or property
3.4. Business Transfers
If VexisBio undergoes a merger, acquisition, or asset transfer, relevant information may be included as part of the transaction.
4. Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:
- Secure servers and encrypted data transmission
- Access controls and authentication
- Confidentiality agreements for employees and contractors
- Quality and regulatory compliance procedures
While we strive to protect your data, no method of transmission or storage is completely secure.
5. Data Retention
We retain information only as long as necessary to:
- Fulfill orders and services
- Maintain scientific and regulatory records
- Support quality assurance and traceability
- Comply with legal obligations
Contract research data and custom project files may be retained longer to support reproducibility and client requests.
6. Cookies & Tracking Technologies
We may use cookies, analytics tools, and similar technologies to:
- Improve website functionality
- Analyze traffic and usage patterns
- Personalize content
You may adjust your browser settings to block cookies, though some features may not function properly.
7. Your Rights & Choices
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request limitations on data use
- Request a copy of your stored information
To exercise these rights, contact us at [email protected].
8. International Data Transfers
If you access our website from outside the United States, your information may be transferred to and processed in the U.S. By using our services, you consent to this transfer.
9. Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third‑party websites.
10. Children’s Privacy
VexisBio does not knowingly collect information from individuals under 18. If we become aware of such data, we will delete it promptly.
11. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
12. Contact us
For questions or privacy‑related requests:
Email: [email protected]
Address: 9924 Mesa Rim Rd Suite B, San Diego, CA 92121 USA
Website: vexisbio.com
